Who we are
Sync-RX Ltd is the data controller for personal data collected through this website (uk.getsyncrx.com). We are registered in England and Wales.
If you have any questions about how we handle your data, contact us at privacy@sync-rx.com.
What we collect and why
This website collects a small amount of personal data, described below.
| Data | Source | Purpose |
|---|---|---|
| Name, work email, company name | Demo request form | To respond to your enquiry and assess whether Sync-RX is a fit |
| Aggregate page visit data (no personal identifiers) | Plausible Analytics (with consent) | To understand which pages are visited and improve the site |
| Cookie consent preference | Browser localStorage | To remember your cookie choice — stored only in your browser |
We collect only what is necessary for the stated purpose. We do not collect sensitive personal data, health data, or payment information through this marketing website.
Lawful basis for processing
Demo request form: Legitimate interests (Article 6(1)(f) UK GDPR). We have a legitimate interest in responding to business enquiries from people who actively contact us. You can withdraw from further contact at any time by emailing privacy@sync-rx.com.
Analytics: Consent (Article 6(1)(a) UK GDPR). Plausible Analytics is only activated after you accept cookies. You can withdraw consent at any time by clearing your browser's localStorage or revisiting the cookie banner.
How long we keep your data
Enquiry data (name, email, company) is retained for 24 months from the date of contact, or until you ask us to delete it — whichever comes first.
Analytics data is aggregate and contains no personal identifiers. Plausible does not store IP addresses or use cookies. There is no individual retention period to apply.
Cookie preference is stored in your browser's localStorage only. It is not transmitted to our servers and is deleted when you clear your browser data.
Who we share your data with
We use a small number of third-party processors:
| Processor | Purpose | Location |
|---|---|---|
| Formspree | Routes demo request form submissions to us by email | USA (Standard Contractual Clauses apply) |
| Plausible Analytics | Privacy-respecting website analytics (consent required) | EU (Germany) — no personal data transferred |
| Vercel | Website hosting and delivery | EU/UK edge nodes |
We do not sell your data. We do not share it with advertising networks, data brokers, or any party beyond the processors listed above.
Cookies and local storage
Essential: This site stores your cookie consent preference in your browser's localStorage. This is not a cookie and is not transmitted to any server. It is required for the site to remember your choice.
Analytics (optional): If you accept analytics, Plausible Analytics is activated. Plausible uses no cookies and stores no personal data. It records aggregate metrics only (pages visited, referrer country, device type).
You can change your preference at any time by clearing your browser's localStorage for this site, which will reset the banner on your next visit.
Your rights under UK GDPR
You have the following rights in relation to your personal data:
- Art. 15 Right of access. You can ask for a copy of the personal data we hold about you.
- Art. 16 Right to rectification. You can ask us to correct inaccurate data.
- Art. 17 Right to erasure. You can ask us to delete your personal data. We will do so within 30 days unless we have a lawful reason to retain it.
- Art. 18 Right to restriction. You can ask us to pause processing while a dispute is resolved.
- Art. 20 Right to portability. You can ask for your data in a structured, machine-readable format.
- Art. 21 Right to object. You can object to processing based on legitimate interests at any time.
- Art. 7(3) Right to withdraw consent. Where processing is based on consent, you can withdraw it at any time without affecting prior processing.
To exercise any of these rights, email privacy@sync-rx.com. We will respond within one calendar month.
Contact and complaints
For any privacy question or to exercise your rights, contact us at privacy@sync-rx.com.
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection:
ico.org.uk/make-a-complaint · 0303 123 1113